North Miami
REVIEWS
Edgar Ramos
17:03 17 Mar 21
Family owned business that really takes pride in their work. Jared has helped me on two different projects so far and... has taken the time to cover all the details and make sure we were set for success. I've received a wonderful product that my customer was happy with and will be using them for more projects.read more
John Sementelli
18:51 05 Mar 21
I had a great experience with Ocean Impact! Living right outside of Boston I was a little skeptical to work with an... out-of-state company, however Jared and Aleana were great to work with, and were very responsive. We ordered a double French door, and it was exactly what we were looking for! Great quality, much more energy efficient and secure compared to our traditional wood french door. Manufacturing and shipping was a little slower than we would like, however this was expected during the pandemic and they communicated this to us as well. Overall we were very happy with our purchase and the finished product looks amazing. I would highly recommend them.read more
Liv2dafulstT
16:45 09 Feb 21
I dealt with Jared, he tried charging me half of the fees he claims he paid for an expediter (which he wanted to... inflate the costs of said fees he paid). He said he would send me pictures of the job and he never did. They also included lift fee in the contract that they never used, the company claimed that they never installed windows from the inside out and they did just that! Finally, he tried to charge me an additional fee for painting around the windows where the wall was damaged due to their work. The website clearly advertises that they provide post installation services INCLUDING PAINT TOUCH-UP and I receive an email from the company stating it was not written in my contract and therefore I must pay for it! Terrible customer service and they try to charge hidden fees and call their permits and fees by different names to RIP customers OFF!!Do NOT HIRE These people!read more
Kaitlin Kissel
18:00 12 Jan 21
Very professional group, and arrived on time daily. Excellent work and I’m completely satisfied. Ramos is an excellent... project manager and ensured I was satisfied with all aspects of the instillation of new doors and windows. Would recommend.read more
Jimmy Neira
16:22 21 Dec 20
I’d like toTake this opportunity to tell everyone what a great job Jared and family did when replacing our impact... windows and doors in Sunny Isle Beach. In this COVID environment they went above and beyond to follow protocol, including storing the windows we ordered for an extended time in their warehouse until such time as we were ready and comfortable with having workers onsite to execute on the replacement. They were also patient and diligent when responding to all the special handling requirements introduced by the board of directors of Winston Towers, including pre and post installation reviews and inspections. They communicated effectively with all the stakeholders involved in the project, building engineer, office manager, township representative and ourselves to not deliver a high quality experience . Special thanks to Alina, their office manager, who was extremely helpful in supporting all wire transfer activity. Also shout out to Jared and the Pilch family for earning our trust and friendship. Wishing them continued success!,!, Best wishes, Jimmy Neiraread more